Shipping & Delivery

Yoidentity.com ensures quality products and packaging and on-time delivery to its customers. Orders are shipped within 5 working days. For same day delivery please call us on 08970715515. We do not ship Yoidentity products out of bangalore. 

For Bangalore customers, the shipping charge is Rs 50 for all orders.

You acknowledge that requested delivery time is non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.

Delivery may take longer due to:

  1. Bad weather
  2. Political disruptions
  3. Other unforeseen circumstances

In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.

Products that are hand delivered cannot be delivered along with courier products.

In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:

  • Wrong shipping/delivery address.
  • Recipient not available.
  • Premises locked.
  • Recipient refusing to accept the delivery.

In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbor.

If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made. We will surely try our best as mentioned below-

  • Call the recipient to schedule an appropriate delivery time.

 

 

Disclaimer:

Since plants are natural products, the number of leaves on a
plant will vary from plant to plant due to seasonality and availability. 
Plants may be delivered in fully bloomed, semi-bloomed or bud stage.